Before you grab the phone and dial +45 20 26 50 02, try the following:
- Restart your computer.
- Look for an answer in the links below
- Consult our online manual
- Contact us
List of problems with suggested solutions
Crash at startup
Recording problems
Registration problems
Time code problems
Line length problems
Language/character set problems
How to write special characters
Problems viewing test file
How to perform a total uninstallation
Fitting cues to scene changes
Automatic error report
How to check version number
Loginfo
Frequently asked questions
Video clip won’t play
How to boost system performance
How to combine two subtitle files and sort them by time code
How to calibrate files without superimposed time code